Our clients
At ISAlmex, we are proud to have collaborated with a variety of clients in implementing innovative solutions.
Below we list some of our featured projects, highlighting the diversity and success of our partnerships. From transportation companies to cutting-edge technology organizations, each project reflects our commitment to excellence and delivering solutions tailored to the specific needs of our clients.
Limusa. Lorca City Council
We are deeply proud of our collaboration with Limusa, one of our most notable clients, who has placed their trust in us as the only company capable of providing all the necessary modules for the integration of urban transport. This trust reflects not only our commitment to excellence, but also our unique ability to offer a complete solution ranging from software development to specialized technical support.
Our team worked closely with Limusa to implement the ticketing and the Operation Assistance System (SAE), ensuring efficient management and improved user experience.
We implement advanced stop announcement systems on bus shelters and a mobile application personalized that has significantly improved the passenger experience.
Our collaboration extended to the implementation of physical points of sale and customer service customizers. This has allowed Limusa to offer a more complete service, making it easier for passengers to personalize social cards, sell tickets and card recharges in the same machines on board, physical points and adding online recharge via Web with card payment.
We especially highlight our collaboration with Limusa in the implementation of validations with EMV payment on the same machine, a milestone that demonstrates our commitment to cutting-edge technology and operational efficiency.
Viareserved. Castellón Tram
Systems Integration Almex is proud of its collaboration with Castellón Tram, a leading transportation entity in the region. Tram de Castellón's geographical proximity to our workplace and municipality adds additional value to our collaboration, allowing us to provide even more personalized support and service.
Our ticketing system with an on-board computer and validator has improved the user experience and increased operational efficiency. Tram passengers now enjoy easier boarding, while the Tram team has gained access to valuable real-time data that drives decision-making with our reports Data Warehouse.
A particularly notable aspect of our collaboration has been the seamless integration of our onboard equipment with the Tram's own external Operation Assistance System (SAE). This achievement has resulted in the total harmonization of both systems, allowing fluid communication and real-time data that have significantly optimized the management and operation of the Tram.
Mediterranean Cars
We are proud to count among our valued clients: Mediterranean Cars, a leading company in the transportation of passengers by bus in the province of Castellón. Your confidence in our services highlights our ability to offer efficient and advanced solutions.
- Featured Collaboration: Regular Line «VINARÒS – BENICARLÓ – PEÑÍSCOLA»
Autos Mediterráneo has selected our services for the comprehensive management of the regular line “VINARÒS – BENICARLÓ – PEÑÍSCOLA”. This route, essential for connectivity in the region, requires precise and efficient management, and Autos Mediterráneo trusts us to provide tailored solutions.
- Advanced Management of the Ticketing System and Reinforcement Shifts
Our ticketing system offers Autos Mediterráneo complete and efficient management. We especially highlight our ability to manage backup shifts, an essential feature during peak demand periods, such as summer, when passenger influx increases significantly.
- Real-Time Monitoring with SAE System and Interactive Map
The implementation of our Operation Assistance System (SAE) provides Autos Mediterráneo with real-time control of its operations. The interactive map not only allows accurate tracking of bus locations, but also alerts the central system in critical situations, such as full buses that cannot make stops.
- Journey Compliance Reports to Anticipate and Improve Service
Autos Mediterráneo uses our system's detailed journey compliance reports to anticipate and continually improve its services. These reports allow the concessionaire company to evaluate its performance and guarantee a high quality service, complying with the standards required by the "Generalitat Valenciana".
- Permanent Synchronization with the SAE System of the Generaritat Valenciana
In addition to managing an internal SAE, our system is continuously synchronized with the Operation Assistance System of the Generaritat Valenciana (GVA). This synchronization guarantees perfect coordination and an efficient flow of information between Autos Mediterráneo and the competent authorities.
We are grateful for the collaboration with Autos Mediterráneo and we hope to continue strengthening this partnership to continue advancing together in the excellence of passenger transportation in the region.
EMT Tarragona
We are pleased to highlight our strong partnership with EMT Tarragona, a municipal company dedicated to comprehensively managing public transport in the metropolitan area of Tarragona. This collaboration spans more than a decade, since 2010, and represents an enriching experience in the public transport sector.
EMT Tarragona plays a vital role in connecting the various neighborhoods of the city with its area of influence. The municipal company covers the entire surface of the metropolitan area of Tarragona, facilitating efficient and sustainable mobility for the community.
- Personalization Software and Recharge Points
Our specialized software gives EMT Tarragona the ability to personalize its services, providing a unique user experience. From customizing cards based on age and income criteria to efficient card loss management, we provide a comprehensive experience for users. We supply new cards with updated travel balance information and other services, ensuring a smooth and convenient transition for users.
- Customer Service Center (CAC) Software
Customer service (CAC) is a priority for EMT Tarragona, and our system not only facilitates internal management but also ensures effective and quick attention to user needs. Passenger satisfaction is essential, and we are committed to contributing to this shared goal.
- Onboard Ticketing and SAE System: Guaranteed Operational Efficiency
We comprehensively manage the traveler circuit through our on-board ticketing system and the Operation Assistance System (SAE). This integration ensures efficient operation, allowing real-time monitoring and precise management of resources.
- Integration with the Tarragona Metropolitan Transport Area (ATM)
Our collaboration is not limited to internal management, we are also integrated with the Tarragona Metropolitan Transport Area (ATM). We validate not only the company's own titles but also those of ATM, ensuring seamless integration and a seamless experience for users.
Together, we celebrate the successes achieved and look to the future with enthusiasm, knowing that sustainable and efficient mobility is a shared objective between EMT Tarragona and our team.
